Become a Better Hybrid Project Manager…

On a hybrid project, communication and coordination become both more critical and more challenging. Here are some strategies to ensure your hybrid team is set up for success.

When assembling your project team, start by considering logistics. Will the work be more collaborative or independent? Select a collection of team members best situated to work in the team’s dominant style.

Then clarify terms and expectations. When you’re running a hybrid team, it’s essential to be absolutely clear on project goals, deadlines, and constraints; what information gets shared via which communication channel; what warrants a synchronous meeting; and what warrants after-hours contact. Keep these norms documented in a place that’s easy to update, and check in on them frequently.

Next, make sure everyone is set up with the same digital platforms, tools, and systems. On a hybrid team, your software is also your common workspace. Emphasize this point and conduct trainings for any members who need it, and give people some wiggle room to use tools of their choice for any work they’re doing independently.

Finally, make the most of synchronous work. Schedule meetings with intention instead of viewing them as the default collaboration method. And to ensure remote team members aren’t at a disadvantage, make use of tools like digital whiteboards and implement a process for turn-taking. And remember, not every meeting needs to include everyone—don’t underestimate the power of one-on-ones.

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