As Manager or Leader, one of the most critical problems is How to increase our Team’s Productivity. We constantly think about it and keep reading trying different things to achieve it.
Some of the main points (From different sources) are:
1. Set the best example for your team.
2. Set Goals and Clarify expectations.
3. Encourage open communication.
4. Give team members autonomy.
5. Give team decent breaks or holidays, so that they are not overworked.
There might be more…But does these work?
One of my friend who is based out of California(US), had set up an office in Delhi and did all of the above but the team was not productive. Moreover, the employees’ came late and had started taking things for granted. He wasted 6 months and couldn’t figure out the problem. In the end, he hired an experienced Ops manager. Who rolled out his stick, kept attendance registers, fixed timings, a penalty in coming late etc and Baam!!! – It started improving. Last I discussed he was happy with the output and didn’t care much about the above rules.
Take away:– Some of these rules might work in a culture, probably US-based team, but may not work in other culture. All the books/literature we read are typically based on US environment and hence should be taken with pinch of salt. It might not work in a different country or culture. In the Indian context where we have been trained to obey the rules from childhood and even in school/colleges being driven by “Stick” more than “Carrot” these rules as it is might not work.
We need to have “Carrot” and “Stick” in right mixture…
What rules do you think applies to the Indian context? Please share your comments…