To be effective, leaders need their team’s trust. But how do you get that trust — and how do you get it back if you’ve lost it? Three behaviors are essential.
Demonstrate expertise and judgment.
The first behavior is to demonstrate expertise and judgment. People are more likely to trust you if they believe you have the technical know-how and the experience to make good decisions about the team’s work.
Create positive relationships.
The second is to create positive relationships with your team. There are a number of ways to do this, including helping employees cooperate, resolving conflicts between others, giving honest feedback, and checking in with people about their concerns.
Be consistent.
The last behavior is to be consistent. You must do what you say you will do. Follow through on your commitments and keep any promises you make. You don’t need to be perfect at these three behaviors to be a trusted leader — but you do need to be good at them.