As a leader or manager, it’s puzzling and sometimes frustrating “why people do not do as expected”.
Even though we define clear goals and target numbers, it’s still not achieved.
Let’s look at some of the possible reasons & solutions.
#Miss-Communication:- Are we sure that goals and targets are clear to the individual. You should confirm that let’s ask the individual to repeat it in writing if possible. Not that you don’t trust, its just that it’s imperative to understand their clarity.
#How to Achieve? :- “What to Achieve” is clear, but what about the “How part”? Both the manager and the individual should have a fair understanding of how to reach the goal. This should give some confidence level on the achievement of the goal.
#Inspect what you expect:- This is the most critical step, to inspect what you are expecting at regular intervals. Check the status of the plan, where its reached, what are the bottlenecks etc and any glaring problems. Discuss with the individual to understand and help her if possible.
#Postmortem of past failures to learn:- Let’s learn from failures to ensure that in future we do not repeat the mistakes. Ask the individual to do the analysis and comeback with recommendations.
Overall “Inspect what you expect” at regular intervals to guide your team to achieve their goals.